Dance Sport with Rocky Comprehensive Terms and Conditions
1. Non-Refundable Services:
All purchases, including memberships and individual service fees for members and non-members, are non-refundable to ensure the sustainability and quality of our offerings.
2. Non-Transferable Membership:
Memberships and all other payment options, including Drop-In Regular Classes, Special Activities, Private Lessons, and Pass, are non-transferable. Payment details are securely stored for the duration of the membership.
3. Monthly Membership and Payment:
All memberships at Dance Sport with Rocky are billed monthly via direct debit. By signing up, members willingly enter into a rolling monthly contract, affirming their commitment to our dance community.
4. Class Punctuality:
Arrival at least 15 minutes before class start times is required to facilitate a prompt beginning and minimize disruptions.
5. Cancellation and Rescheduling of Private Lessons:
Rescheduling or cancellation must be made up to 48 hours prior to the booking. No refunds are provided for cancellations within this 48-hour window. We accept no liability for missed lessons due to unforeseeable circumstances, provided the venue and/or instructor was available.
6. Regular Classes Cancellation and Rescheduling:Group classes operate on a drop-in basis. Booked classes can be cancelled via the online system up to 60 minutes before the start time, with credits refunded to your Dance Sport with Rocky account for future use.
7. Force Majeure Clause:
In cases of force majeure, such as natural disasters or pandemics, Dance Sport with Rocky will not be held liable for service interruptions. Efforts will be made to provide alternative arrangements.
8. Prohibitions:
- Recording of classes without explicit permission is strictly prohibited.
No trial classes are offered; all services require upfront payment.
Disruptive or inappropriate behavior may result in expulsion without refund.
9. Service Provision & Consistency in Instruction:
Membership grants access to a dynamic team of instructors. While members may have instructor preferences, exposure to various teaching styles is essential for a well-rounded dance education. We commit to maintaining high-quality Ballroom and Latin dance instruction, irrespective of instructor changes.
10. Consent for Photography and Videography:
By participating in our classes and events, you grant Dance Sport with Rocky consent to use any photographs or videos featuring you for promotional purposes. This consent applies unless explicitly withdrawn verbally before filming.
11. Studio Conduct:
- Be courteous and punctual for all classes.
Secure consent before capturing or sharing photos/videos on social media.
Maintain cleanliness; food is allowed in the lounge area.
Heel protectors are mandatory for high heels.
Shoes must have clean soles within the studio.
Professionalism is required in all interactions between teachers and students.
12. Membership Duration and Renewal:
Membership terms, including start and end dates, are clearly outlined at the time of purchase. Members are responsible for renewing their memberships to continue accessing services without interruption.Dress Code and Conduct: Members and guests are expected to adhere to our dress code and conduct guidelines, which are designed to ensure a safe, respectful, and productive environment for all.